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Crucial Conversations and Crucial Confrontations are invaluable guides that show readers how to communicate best when it matters most: at home, at work, and in every aspect of everyday life. Once you learn the crucial secrets of navigating any difficult meeting or conversation, you can resolve any issue with anyone, and improve every aspect of your life.
Since the early 2000s, Chapman has championed the transformation of Barry-Wehmiller’s culture into one focused on bringing out the best in its people through communication, trust, celebration, respect, continuous improvement and responsible freedom. “We now have a new way of defining our success,” says Chapman. “At Barry-Wehmiller, we measure success by the way we touch the lives of people.”
Through his speeches, his writing and the newly launch BW Leadership Institute, it is Chapman’s hope that the value of people-first leadership, or Truly Human Leadership, as it is known, will become a reality in other organizations. By sharing his experiences, insights, stories, advice and more, he hopes to spread his message about the power of this kind of leadership. He believes businesses and organizations can become the most positive influence on our society by providing caring, empowering, fulfilling work environments.
Bob Chapman hopes to change the world one job, one person, one company at a time.